COVID-19 INFORMATION

March 29, 2020 OFFICE UPDATE

Gwinnett County set a stay at home order from March 28, 2020 to April 13, 2020. Our office has decided to remain closed during this time. Until April 13th (or later if the order is extended), we will not have anyone in office. We will be checking our messages, texts and emails remotely. 

If you have a true emergency, please call our office at 678-482-9434 and select option 2 to be connected with an assistant. Orthodontic Emergencies include:

-Severe wire poke causing pain, ulcerations etc. 

-Swelling of your gums caused by an orthodontic appliance

-Bleeding in your mouth that does not stop because of an orthodontic appliance 

-Infection or a substantial risk caused by an orthodontic appliance

Thank you for your support during this time of uncertainty. We hope to see you all soon!

Stay safe and be sure to continue to check back for additional updates. 

Gwinnett County Stay at Home Order Story Link : https://www.gwinnettcounty.com/web/gwinnett/home/stories/viewstory/-/story/StayAtHomeOrder_032720


March 16, 2020 Important Notice to our Valued Suwanee Orthodontics Patients

In order to protect patients, employees and the community at large from the spread of the coronavirus, Suwanee Orthodontics has decided to reschedule our patients, starting on Tuesday, March 17, 2020. Suwanee Orthodontics will be closed except for emergency care and will remain closed until further notice.  Please read all this information carefully.

EXISTING PATIENTS: If you have an appointment at Suwanee Orthodontics for routine orthodontic treatment (such as an adjustment of your braces or monitoring/checking an orthodontic device like a retainer, expander or Invisalign), the appointment is cancelled and we will be reaching out to work with you to reschedule it as soon as we have more information about re-opening

NEW PATIENTS: If you are a new patient, we will be contacting you individually to reschedule the appointment. However, we are offering Virtual Consultations, please call or text the office for more information.

EMERGENCY CARE: If you do require urgent care, please do not come to the office without first calling our emergency line at 678-482-9434.

Examples of conditions that may necessitate office visits depending on the circumstances are: 
-Severe wire poke causing pain, ulcerations etc. 
-Swelling of your gums caused by an orthodontic appliance
-Bleeding in your mouth that does not stop because of an orthodontic appliance 
-Infection or a substantial risk caused by an orthodontic appliance
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Our physical presence in the office will be limited. We will respond to our patients’ non-emergency calls as quickly as possible, but under the current circumstances our response may be delayed. Thank you in advance for your patience. Please continue to check your email or text messages for updates. Additionally, we will periodically post updates to our social media accounts and website. Thank you for your understanding as we all work together to contain the spread of the coronavirus. 

Stay safe and we look forward to seeing you as soon as possible.